Unlocking the Power of Digital Transformation and AI
Presented by Ashwin Mohandas, Digital Transformation Leader, Michelin
Revolutionizing Businesses Through Technology
Ashwin Mohandas, an experienced leader in digital transformation, shared insights into how organizations can harness the power of digital advancements and Artificial Intelligence (AI) to stay competitive. Drawing on his extensive experience across industries like automotive, oil & gas, and software quality, he provided actionable strategies for driving innovation and growth.
Session Highlights
The Evolution of Digital Transformation
The session began with an exploration of three critical stages of digital progress:
- Digitization: Converting analog records into digital formats, as seen with digitized patient records in hospitals or scanned banking documents.
- Digitalization: Streamlining processes with tools like telemedicine platforms or mobile banking apps.
- Digital Transformation: Integrating digital technologies into core business models, exemplified by fully digital banks or smart hospitals.
He emphasized how each stage builds on the previous, fostering innovation and improving user experiences.
Data as the New Currency
Ashwin highlighted the immense value of data, describing how billions of daily WhatsApp messages, Google searches, and Instagram posts drive innovation and decision-making. He explained the importance of analytics—descriptive, predictive, and prescriptive—as tools for converting data into actionable insights.
AI: A Tool for Empowerment, Not Replacement
A key part of the session focused on AI’s transformative role. From forecasting and risk management to scenario planning, the presenter illustrated how AI is reshaping decision-making processes. Addressing concerns about AI replacing jobs, he emphasized the continued need for human creativity, empathy, and judgment.
Learning from Real-World Disruption
Through examples like Spotify’s disruption of the audio market and Google Glass’s struggles, the presenter demonstrated the importance of adapting to technology-driven changes. He stressed the need for organizations to align with consumer trends and innovate to remain relevant.
Key Takeaways
Ashwin provided a clear roadmap for organizations embarking on digital transformation:
- Build a Digital Mindset: Foster a culture that embraces innovation.
- Prioritize Data Governance: Use high-quality data to drive decisions.
- Embrace Change Management: Equip teams to handle evolving technologies.
- Partner with Experts: Tailor solutions to specific business needs.
He shared how Michelin leveraged Omnex Systems’s EQMS software to streamline supplier onboarding, PFMEA processes, and change management, showcasing the value of customized solutions.
The session emphasized that digital transformation is not just about technology adoption but about redefining business processes to create value. With data and AI at the forefront, organizations can innovate, streamline operations, and dynamically respond to market shifts.
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Speaker
Ashwin Mohandas - Digital transformation leader worldwide beyond road business line. A unique professional with a rare blend of expertise across manufacturing, project management, and IT. His diverse background allows him to seamlessly bridge the gap between operational execution and digital transformation, driving innovative solutions in complex environments. With over 19 years of experience across various industries, including Locomotive, Oil & Gas, and Automotive, he has demonstrated a proven track record of versatility and leadership. His career has encompassed roles such as Senior Procurement Manager, Category Sourcing Manager, Project Manager, Supplier Quality Manager, and Business Process Manager. His expertise includes driving quality improvements, optimizing costs, and ensuring customer satisfaction. Currently, Ashwin leads global initiatives that enhance procurement, manufacturing, and supplier quality processes, streamline supply chain operations, and foster a collaborative environment. He thrives on the dynamic nature of switching roles and stepping out of his comfort zone, as it keeps him engaged and eager to learn. His approach is rooted in simplicity and fostering a collaborative environment, ensuring that colleagues feel comfortable and valued.